#HULU SUBTITLES NOT WORKING SOFTWARE#

They convert visual content on the screen into audible, synthesized speech or a digital braille display.

#HULU SUBTITLES NOT WORKING SOFTWARE#

Screen readers are software programs that blind and visually impaired people use to navigate the internet. Other online streaming companies like Netflix and Amazon Video both offer audio description for most of their original movies and TV shows.Īdditionally, the lawsuit claims that Hulu’s website and applications are not screen reader accessible. The statement asks Hulu for no monetary damages but requests equal access to Hulu’s services by offering audio description for blind and low vision users.Īudio description (also known as descriptive audio, video description, or just description) is a separate audio track that narrates critical visual information contained in the video so that blind viewers can understand what is going on. Accessibility Complaints Named in the Hulu Lawsuit In their statement, the coalition of blind and visually impaired people and disability rights advocacy groups claim that Hulu discriminates against those who are blind and visually impaired by not providing audio description on any of their movies or TV shows.

District Court for the District of Massachusetts by The American Council of the Blind, Bay State Council of the Blind, Disability Rights Advocates, and blind and visually impaired individuals. A class action lawsuit was filed against online video streaming giant Hulu over accessibility issues on its website and online streaming service.

Hulu subtitles not working